More Reasons to Stress Less on Your Next Trip
Allianz Travel Insurance can protect travelers like you before and during your trip—keeping you, your loved ones, and your travel budget safe. Plans can include protection for things like trip cancellations or interruptions, baggage and personal belongings, travel or baggage delays, emergency medical care and transportation, and 24/7, worldwide travel assistance.
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Travel insurance benefits and ways they can help
Trip Cancellation
Need to cancel your trip due to a covered reason? You can be reimbursed for your prepaid, non-refundable travel expenses in situations such as:
- A doctor says you or a traveling companion is too sick to fly
- Your parent or child requires hospitalization
- A storm shuts down your airport for 24 hours or more
Trip Interruption
You can be reimbursed for the unused, non-refundable portion of your trip, plus increased transportation costs for you to return home early or to continue your trip, due to a covered reason. Applicable situations may include:
- You get sick or injured and a doctor says you must return home
- A family member gets injured and needs your care
- An emergency, like a fire or flood, makes your home uninhabitable
Travel/Trip Delay
Sometimes small inconveniences happen en-route. You can be reimbursed for certain eligible expenses, like extra meals, accommodations, or transportation expenses, when a covered travel delay reaches a certain number of hours specified in your plan documents. Covered situations may include:
- Your travel carrier, such as an airline, is delayed
- A severe storm or natural disaster delays your trip
- Your travel documents are lost or stolen, delaying your travel itinerary
Emergency Medical and Dental Care¹
First, remember that you’re not alone — an expert assistance team is there to help you if something happens. Then, keep in mind you can be reimbursed for expenses related to covered emergency medical or dental care incurred on your trip. Here are some examples of covered medical emergencies:
- You slip and break your ankle while sightseeing
- You lose a filling and require immediate dental treatment
- You’re involved in a traffic accident and require a hospital visit
Virtual and In-Person Doctor Visits Abroad
Most medical issues that happen while traveling are non-emergency. With Allianz Travel Insurance, you get access to convenient scheduling of in-person or virtual doctor visits2 for non-emergency medical issues while traveling abroad in over 100 countries. You can easily schedule a visit with a local doctor through the Allyz®3 app for things like:
- Nausea treatment for a stomach bug
- Treatment for mild infections
- Managing cold or flu symptoms
Emergency Medical Transportation
This benefit can save you thousands of dollars on medically necessary transportation, including air ambulance, to reach the nearest appropriate medical facility or return home after a covered injury or illness. Here are some examples of covered situations:
- You need an air ambulance to return home after a covered medical emergency
- You have a medical emergency and need assistance getting to the nearest hospital
- You’re hospitalized for over 48 hours while traveling, and a family member needs to travel to your bedside
24-Hour Assistance
Help is just a phone call away, regardless of where your travels take you. A team of multilingual problem-solvers is available to help you with medical and other travel-related emergencies and hiccups – no matter how big or small.
Examples of emergency assistance services:
- Emergency medical payment guarantee
- Emergency medical transportation arrangements
- Medical triage with referrals to local, prescreened medical providers
- Ongoing medical monitoring
Non-emergency assistance service examples:
- Alternate travel arrangements after missed connecting flights
- Replacing lost or stolen travel documents
- Quarantine accommodation arrangements
- Pre-trip information
- Help replacing lost or forgotten prescription medications
- Coordinating with your bank, family, or friend to send you emergency cash
- Sublimit will apply.
- USE OF THE AIR DOCTOR SERVICES IS NOT FOR MEDICAL EMERGENCIES. IF YOU HAVE, OR THINK YOU MAY HAVE, A MEDICAL EMERGENCY, CALL THE EMERGENCY NUMBER IN THE COUNTRY WHERE YOU ARE LOCATED. Air Doctor is an unaffiliated third party. When you go to Air Doctor’s website or use Air Doctor’s services, you are subject to Air Doctor’s terms of use, privacy policy, and Air Doctors’ other terms and conditions as provided by Air Doctor. Use of Air Doctor services is entirely optional. Customers may contact Allianz Partners anytime at +1 804-673-1173 for direct assistance finding local healthcare providers.
Allianz Partners and Air Doctor are not healthcare providers or medical organizations, and neither Allianz Partners’ staff nor Air Doctor’s staff deliver professional medical services, provide medical advice, or provide medical diagnoses. All such services are provided solely by independent healthcare providers who are either contracted by or accessible through Air Doctor’s network. These healthcare providers are not employed by, affiliated with, or under the control of Allianz Partners or Air Doctor. Allianz Partners is not responsible for the quality, availability or outcome of any medical services nor for any information, advice or care provided by Air Doctor or the healthcare providers you may access through its network, nor the processing of personal information by Air Doctor or such healthcare providers. Healthcare providers, whether accessed through Air Doctor’s network or otherwise through Allianz Partners, are not prescreened by Allianz Partners.
Air Doctor and its affiliated healthcare providers may share your information with Allianz Partners for the purpose of Allianz Partners providing you with insurance and assistance services. Allianz Partners will provide information about your insurance policy to Air Doctor to validate you have a policy in effect. However, this is not a guarantee of coverage. Subject to the terms of your policy, you may be responsible for costs not covered by your Allianz Partners policy. To obtain a guarantee of coverage, or if you have questions about your coverage, call Allianz Partners at +1 804-673-1173.
- Allianz Partners does not charge for this service. Message and data rates may apply from your mobile carrier. iOS, iPhone and App Store are trademarks of Apple Inc. Android and Google Play are trademarks of Google Inc.
Terms, conditions, and exclusions apply. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.